OUTSOURCED HR SERVICE
Do you want to be able to access HR advice when you need it, but don’t have the budget to hire an in-house HR Professional, then an outsourced HR Consultant could be the solution.
What is a Retained
HR Service?
With the Retained HR Service, you secure access to advice, guidance and practical solutions, when you need it, from an experienced, qualified professional, at a fraction of the cost of employing a team. The advice is tailored to you as a small business employer.
What is included?
Telephone and email advice
Need to know how to handle that difficult meeting? Guidance will be provided, leaving you confident that you are prepared to deal with the task head on.
Practical support when employee issues arise
Need to know how to handle that difficult meeting? Guidance will be provided, leaving you confident that you are prepared to deal with the task head on.
Tailored letters, meeting guides and forms as required
Need to follow up with a letter or unsure how to structure a formal meeting, these are included in the retained service.
Case management & onsite support if required *
Disciplinaries, grievances, performance and capability cases can be time consuming and sometimes complex to deal with. Support is provided to guide you through each stage of the case.
* subject to location [typically less than 40-mile commute]
AD-HOC & PROJECT SUPPORT
If you are looking for one off support, such as taking on your first employees, or dealing with an employee issue, project and ad-hoc support can be provided to suit your needs.
Ad-Hoc Support
1 hour advice, support and tailored documentation
Just need advice or guidance on a specific issue or check in on your approach on how to deal with a problem, then purchase the 1-hour ad hoc support. If you don’t use the full one hour, don’t worry the unused time can be used up to 12 months after the date of purchase. This can include advice in person, online or over the phone along with any relevant letters or documents provided specific to the case.
Project Support
If you are looking to employ your first permanent employees or looking at increasing your headcount and need support covering key elements of recruitment, hiring, onboarding and induction with key documentation and policies for employment. Then project-based support can be provided to guide and provide you with the templates and knowledge to achieve the tasks at hand.
HR Support Services
Contracts of Employment
Are your employment contracts up to date, would you be able to rely on them if there was a dispute?
Disciplinaries
Do you know where to start with a disciplinary issue, do you need to carry out an investigation, what do you need to include in an invite letter to a disciplinary?
Grievances
An employee has complained, is this a grievance, where do you start?
Employee Handbooks
Do your employees know the standards your business expects from them in their day-to-day activities?
Performance Reviews
Want to be able to provide regular feedback to employees on performance and guidance on development, but don’t want to use an onerous appraisal system. A personalised performance and development review process and form can be designed for your business.
Absence Management
What should you do when an employee doesn’t report their absence and is not contactable? Do you have an employee that is having lots of days off that is having an impact on your business?
Restructure / Redundancy
Does your company structure need to realign to meet changing business requirements. Advice and project management can be provided on the legal framework for the consultation process and the end-to-end processes involved.
Capability / Performance Improvement
Have an employee with performance concerns and need help to find the right solution to manage the process.
"Andrea’s expertise and professionalism has been key to helping me navigate through HR issues and processes.
Highly recommend her services."
Matthew Jackson, Managing Director
"Andrea was my business partner at a time when we had a large transformation of a National Electrical Wholesale business to navigate, I led the business as the Managing Director and relied on Andrea's support working together on the business and people plans. Andrea always delivered on her key objectives, offered practical solutions and always provided positive challenge when needed. I would without hesitation recommend any business to partner with Andrea, a true professional and key support."
Chris Banner, Managing Director / COO / CEO
“Throughout our partnership with AL HR Consulting we have had nothing but a positive experience. We were introduced to Andrea at a time when the business desperately needed experienced HR support and the advice and guidance provided by Andrea has proved to be invaluable in navigating some complex issues, ensuring that risk to the business is minimised whilst also delivering a fair outcome for the employee. AL HR Consulting has provided a flexible solution to our needs and I would not hesitate in recommending Andrea to any business requiring HR services”.
Richard Coughtrey, Managing Director
"The best thing we did! We always get a rapid response from Andrea.
We recently had a complex employee issue, and we were provided with all the paperwork to deal with each stage which was really clear and easy for us to adapt."
Hayley Exley, Operations Director
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Interested in the services?
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I want to know your needs exactly so that I can provide the perfect solution. Let me know what you want, and I’ll do my best to help.